Quadrox GuardNVR Manual de Instalação Página 3

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GuardNVR Installation Manual 3
Version 4.3 Series
4.4
GUARDNVR POWER ON AFTER POWER FAILURE..................................................................................................................................... 50
4.5 CONFIGURING AUDIO OVER THE INTERNET............................................................................................................................................. 50
5 STORAGE / BANDWIDTH CONSIDERATIONS...............................................................................................................................52
5.1 TERMINOLOGY AND BASIC VIDEO TECHNOLOGY .................................................................................................................................... 52
5.2 FACTORS THAT INFLUENCE BIT RATE AND VIDEO QUALITY.................................................................................................................... 54
5.2.1 Compression technique (codec)...................................................................................................................................................... 54
5.2.2 Resolution........................................................................................................................................................................................ 55
5.2.3 Frame rate....................................................................................................................................................................................... 56
5.2.4 “Differential” live streaming.......................................................................................................................................................... 57
5.2.5 Activity detection for storage .......................................................................................................................................................... 57
6 SECURITY POLICY................................................................................................................................................................................ 58
6.1 PROPER USE OF GUARDNVR................................................................................................................................................................... 58
6.2 SECURITY POLICY .................................................................................................................................................................................... 59
6.2.1 Password policy .............................................................................................................................................................................. 59
6.2.2 Windows security updates............................................................................................................................................................... 61
6.2.3 Network security.............................................................................................................................................................................. 61
6.2.3.1 Dedicated network versus integration with the corporate network........................................................................................ 61
6.2.3.2 Connecting GuardNVR to the Internet ...................................................................................................................................62
6.2.3.3 Limiting the number of protocols ........................................................................................................................................... 62
6.2.3.4 Firewall.................................................................................................................................................................................... 62
6.2.3.5 Allowing only known clients .................................................................................................................................................. 63
6.2.3.6 Securing the applications ........................................................................................................................................................63
6.2.3.7 VPN ......................................................................................................................................................................................... 63
6.2.4 Other types of access....................................................................................................................................................................... 64
6.2.5 3
rd
party security tools..................................................................................................................................................................... 64
6.3 ERROR RECOVERY MECHANISMS............................................................................................................................................................. 64
7 TROUBLESHOOTING............................................................................................................................................................................ 65
7.1 PROBLEM SOLVING PROCESS ................................................................................................................................................................... 65
7.1.1 Preliminary checklist....................................................................................................................................................................... 65
7.1.2 Analyzing the problem..................................................................................................................................................................... 66
7.2 SOLUTIONS FOR COMMON PROBLEMS ..................................................................................................................................................... 67
7.2.1 Start up problems ............................................................................................................................................................................ 67
7.2.2 Monitor problems............................................................................................................................................................................ 69
7.2.3 Windows logon problems................................................................................................................................................................ 69
7.2.4 Remote connection problems .......................................................................................................................................................... 70
7.2.5 Camera problems ............................................................................................................................................................................ 71
7.2.6 GuardNVR software problems........................................................................................................................................................ 71
7.3 IF YOU NEED FURTHER ASSISTANCE ........................................................................................................................................................ 73
7.3.1 Before you call................................................................................................................................................................................. 73
7.3.2 Collecting the necessary information ............................................................................................................................................. 73
7.3.3 How to contact Quadrox ................................................................................................................................................................. 74
7.3.4 How to allow remotely access to your GuardNVR by Quadrox support ....................................................................................... 74
8 APPENDICES............................................................................................................................................................................................ 75
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